Privacy Policy

TERMS AND CONDITIONS


Pick Up At One Of 29 Locations Across Cyprus

The products purchased from our shop will be delivered to a pick up point deemed, in our sole discretion, to be closest to you based on the address you give. The points of pick up are open Monday to Friday and most are open Saturday morning as well! Click here to see the available points of pick up and their opening hours. We will do our best to deliver the products within 1-3 working days!

Or Home Delivery

Alternatively, our on line shop offers you the choice to have your products delivered to your door! Home delivery will be made to the shipping address given at the checkout process. We will do our best to deliver the products to your door within 1-3 working days! Delivery times are in the morning (8am-1pm) or in the afternoon (3pm-6pm)! Home delivery cannot be offered in certain areas, click here to see the list.






Delivery Charges

Cart totalACS Pick UpHome delivery
Up to 19.98 Euros€4€4
Over 19.98 EurosFree€1

Return Policy

Products purchased from our on line shop can be returned to us within 14 days from the day of ‘pick up’ or the date of delivery to your door. Products will be accepted for return only if they are returned as bought: if a pack containing 2 packs of nappies and 4 packs of wetties is bought, then all items must be returned together, unopened and with the receipt of purchase. When returning a product you must inform us by phone at 7000 1227 and the cost to return the product will burden the buyer. When you return the product, we will either refund your account or replace the returned product, as per your request.


Faulty Products

In cases of returning opened products that contain faulty items, you must inform us by phone at 7000 1227. Products will be accepted for return as faulty only if they are returned as bought: if a pack containing 2 packs of nappies and 4 packs of wetties is bought, then all items must be returned together. You must inform us by phone at 7000 1227 and we will undertake to collect the products. When we establish that the products are faulty, we will refund your account or replace the returned product, as per your request.


PRIVACY POLICY

This Privacy Policy governs the manner in which Lucadem Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.babybliss.com.cy website ("Site"). This privacy policy applies to the Site and all products and services offered by Lucadem Ltd.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, receive the products, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, delivery address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.


Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

Lucadem Ltd may collect and use Users personal information for the following purposes:
  • To execute and deliver an order
    The information requested from you is required in order to execute and deliver your order effectively.
  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as local courier services. We may share your information with these third parties for the purpose of delivering our Site’s products to the Users (chosen address or pick up point) provided that you have given us your permission.


Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.


Changes to this privacy policy

Lucadem Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Right of correction and erasure

You have the right, at any time, to request access to the information we hold on you. In addition, you also have the right to request either rectification or deletion of the data held by us by sending an email to info@babybliss.com.cy.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


Lucadem Ltd

<> www.babybliss.com.cy
17 Yianni Ritsou Str
Lakatamia,
2332 Nicosia,
Cyprus
+357 7000-1227
info@babybliss.com.cy
This document was last updated on April 7, 2014.
This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Find out more here.